RetailOps Features

Retail Focused features to meet the needs of any business

Discuss Our Features
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Warehouse & Inventory Management (WMS)

  • Drop Shipper Support

    Full drop shipper support allows you to track product inventory levels in real-time across your entire network of drop shippers. Leverage drop shipper inventory to sell goods you otherwise wouldn't carry, directly contributing to revenue and profits.

  • Just-In-Time Fulfillment (JIT) Support

    Full JIT support allows you to track product inventory levels in real-time across your entire network of just-in-time fulfillment vendors. Leverage external inventory to sell goods you otherwise wouldn't carry, directly contributing to revenue and profits.

  • Automated Vendor Inventory Sync

    Synchronize inventory across multiple inventory sources, and create a centralized virtual inventory in RetailOps that you can leverage to list products across all your sales channels.

  • Multi-Warehouse Awareness & Support

    Whether you operate a single warehouse or a dozen, RetailOps helps you accurately unify warehouse operations and inventory quantities across all your facilities.

  • Bin/Location Look-Up

    Find your inventory quickly and efficiently, and track granular inventory positions with ease.

  • Shipment/Lot/Product Barcoding

    Generate product barcodes on-the-fly with RetailOps, and keep granular track of your inventory at the unit, lot, and purchase order level.

  • Shipment/Lot/Product Receiving

    Receive products with as much or as little detail as you'd like, and keep track of cost of goods (COGS) at the unit, lot, and purchase order level to facilitate extremely detailed financial reporting.

  • Inventory Search

    Search across your entire catalog and inventory database with ease and agility. Whether you have 10,000 or 1,000,000 SKUs, RetailOps' elastic infrastructure scales to facilitate snappy, accurate search results no matter the size of your product catalog.

  • Inventory Adjust/Transfer

    Adjust and modify your inventory with ease, and keep track of what changes were made and by whom for full employee accountability.

  • Inventory Move/Quick-Move

    Move your inventory with ease across your warehouse and/or between your multiple facilities.

  • Container Creator

    Create containers and locations that are consistent with the physical containers and locations at your warehouse(s), and keep granular track of your inventory.

  • Wireless Console Support

    Say goodbye to the bulky handheld scanners of yester-year and leverage cutting edge wireless consoles to access full RetailOps WMS functionality on practically any iOS-powered handheld device.

  • RetailOps iOS App

    With the RetailOps iOS app, simply download the app onto your RetailOps-supported wireless console for full WMS functionality in the palm of your hand.

  • Intelligent Inventory Allocation

    Rules-driven inventory allocation allows you to allocate inventory for orders and shipments the way you want inventory to be allocated.

  • Order Shipment Audit

    Never mis-ship an order again with RetailOps' built-in order shipment audit tool. Shipping labels don't print until the quick, seamless audit is completed by your warehouse packing personnel.

  • Carrier-Agnostic Shipping Rate Integration

    Gain access to live shipping rates regardless of your shipping carrier(s).

  • Automated Tracking Number Integration

    Seamlessly transfer tracking information into your sales channels with RetailOps' automated tracking number integration.

  • Automated Barcode/Shipping Label Generation

    Automatically generate shipping labels after orders have been picked, audited, and packed, to increase operating efficiency while eliminating shipping errors.

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Product Information Management (PIM)

  • Authoritative Master Product Database

    Manage all your product data in a centralized platform that's intuitive and easy to use.

  • Fully Configurable Attribute Management

    Create, view and edit product-related attributes on-the-fly.

  • Product Description Edit/Management

    Create, view and edit product descriptions in a single, centralized platform.

  • Product Video and Image Support

    Add videos, images, and other rich media to your product descriptions and maximize your conversion rate.

  • Drop Ship Product Support

    List products from drop shippers that you don't keep physical inventory of, and let RetailOps handle the operational processes when you sell products that need to be drop shipped, while managing product data in a centralized platform.

  • Elastic Product Search w/ Natural Linguistics Recognition

    Search for products without clunky filters. Simply type what you're looking for, and search across product titles, descriptions, attributes, quantities, categories, and more in real time. Elastic, highly-scalable infrastructure means you get snappy search results whether you have 10,000 SKUs or 1,000,000.

  • Advanced Product Editor

    Drill down to edit and modify granular product data all while using a simple, intuitive interface.

  • Integrated Content Delivery Network for Images (CDN)

    RetailOps serves as your origin server for all product images, with full CDN functionality so your consumer-facing images load quickly and reliably across all your sales channels.

  • Advanced Product Photography Automation

    Automate your product photography process with RetailOps, and drastically improve product listing speed and efficiency.

  • Bulk Media Uploader

    Bulk upload product images and leverage the power of RetailOps to make individual picture uploads a thing of the past. Use the RetailOps bulk media uploader tool to make your photo upload process significantly more efficient.

  • Photography Sample Selector

    Specify and select the order of your photos, and manipulate your photos to show up on your product listing pages to your liking.

  • Bulk Price Update (mark-downs)

    Bulk update product data such as pricing, making mark-downs across your entire product catalog a breeze.

  • Bulk Product Data Edit

    Bulk update data across your entire product catalog to drive efficiency and eliminate expensive, redundant data entry.

Distributed Order Management (DOM/OMS)

  • Highly-Scalable Order Processing

    Whether you process 1,000 orders a day or 10,000 orders a day, RetailOps' elastic infrastructure provides fully scalable order management functionality that's as secure and robust as it is powerful.

  • Multi-Channel Order Aggregation & Processing

    nify your order management regardless of how many sales channels you have. Review and process all your orders in a single, unified order queue.

  • Customer Creation/Database

    Create, edit, and access customer information on-the-fly. Whether you have 10,000 customer records or 1,000,000, RetailOps' elastic infrastructure scales to facilitate snappy, accurate search results no matter the size of your customer database.

  • Shopping Cart Agnostic Order Data/Status Integration

    RetailOps provides direct integrations to all your sales channels, allowing for automatic real-time updates to pertinent order data, including order status.

  • Order Search

    Search across your entire order database with ease and agility. RetailOps' elastic infrastructure scales to facilitate snappy, accurate search results no matter the size of your order database.

  • Order Tagging

    Easily tag orders to keep track and categorize your orders on-the-fly. Efficiently tag orders for customer service follow-up, and create other business-process specific tags with ease.

  • Order Edit

    Create, edit, and access order information on-the-fly.

  • Customer Search

    Search across your entire customer database with ease and agility. RetailOps' elastic infrastructure scales to facilitate snappy, accurate search results no matter the size of your customer database.

  • Customer Tagging

    Easily tag customers to keep track and categorize your customer database on-the-fly. Common uses may include tagging customers for customer service follow-up, or using the tagging functionality to keep track of groups of VIP customers or problematic customers.

  • Customer Edit

    Create, edit, and access customer records on-the-fly..

  • Phone/Manual Order Entry

    Create phone orders easily and efficiently.

  • Optimized Order Pick, Pack, and Ship

    Intelligently fulfill your orders by channel, shipping method, facility, and pretty much any other filtering rule(s) you can think of. RetailOps order management allows you to always stay on top of your order queue and maximize fulfillment efficiency.

  • Dynamic Sort Matrix

    Dynamic sort matrix enabled order picking is built natively into the RetailOps order management functionality, to facilitate a highly efficient order picking process.

  • Drop Shipper Vendor Integration

    Easy, intuitive integrations with your drop ship vendors to facilitate order management automation.

  • Just-In-Time (JIT) Fulfillment

    Direct integration with your JIT vendor(s) allows you to automatically generate purchase orders to just-in-time fulfillment vendors as orders containing JIT products come in. Take the manual processes out of order management related to executing just-in-time fulfillment, maximize sales, and eliminate unnecessary labor dedicated to managing JIT fulfillment orders.

  • Returns/RMA Processing

    Process product and order returns with ease, with order records that are intuitively linked to customer records and order histories.

  • Order History Management

    View and edit order history and their associated customer records on-the-fly.

  • Customer Lifetime Value

    Access full, detailed customer order histories to assess and analyze customer lifetime value.

  • Order Notes and Issue Tracking

    View, create, and edit order notes on-the-fly.

  • Refund/Return/Exchange Processing

    Process order refunds, facilitate returns, and manage exchanges in a single, intuitive order management interface.

Purchase Order Management (POM)

  • Purchase Order Search

    Search across your entire purchase order history to find the right purchase order instantaneously.

  • Purchase Order Create

    Create new purchase orders quickly and efficiently, leveraging existing product and vendor data to drive efficiency.

  • Purchase Order Edit

    Edit and modify purchase orders on-the-fly, and empower your purchasing team to be responsive and adaptive to any changes a supplier may throw your way.

  • Vendor Manager

    Create and edit vendors with ease.

  • Contact Manager

    Create and edit vendor contacts with ease, to facilitate streamlined correspondence between your purchasing team and your suppliers.

  • Brand Manager

    Create and edit brands with ease.

  • Routing Guide Editor

    Create and customize your own routing guide, appended to each and every purchase order. Hold your suppliers accountable to your specific routing instructions, so that inventory shows up on time, and prepared/packed the way you want it.

  • New Product Staging

    Intuitively create a new product cataloging and listing workflow that minimizes the time between when you order a new product and the time it's live and available for sale.

  • Existing Product Record Sync

    Leverage your existing product records to eliminate redundant purchase order data entry, or if you're ordering new products, add them to your purchase order on-the-fly without being required to manually create an entirely new product record.

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Retail Operational Reporting

  • Fully Custom Reporting

    Specify and customize reports to your liking, leveraging the full set of your operating data within RetailOps.

  • Financial Reporting

    Specify and customize reports to provide granular visibility into financial performance, including common reports such as COGS, inventory aging, COGS vs Sales, and much more.

  • Employee Performance Reporting

    Specify and customize reports to provide granular visibility into employee performance, including common reports such as fulfillment accuracy, product receiving and put-away speed, pick/pack/ship metrics, and much more.

  • Product/Marketing Reporting

    Specify and customize reports to provide granular visibility into product and marketing campaign performance, including common reports such as slow-moving product, fast-moving product, aging inventory, mark-down efficacy, and much more.

  • Specialized KPI Metrics Reporting

    Specify and customize reports to provide your organization with the granular data to measure KPI performance in real-time.

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Dynamic Feed Management

  • Platform Agnostic Multi-Channel Sales

    Leverage unified product and inventory data to drive sales across all your online sales channels, and streamline order management and fulfillment with a single, unified processing queue.

  • Dynamic Product Feed

    Programmatically craft and curate your product data feed to adhere to the varying data requirements of all of your various online sales channels.

  • Intuitive Product Feed Editor

    Edit your product feed quickly and intuitively, whether you have 10,000 or 1,000,000 product SKUs.

  • Pre-Built Product Feed Templates

    Leverage pre-built product feed templates into popular sales channels like ChannelAdvisor, Magento, ASPdotnet Storefront, and more.

  • Tailored Feeds for Unique Sales Channels

    Create custom product feeds quickly and intuitively, whether you have 10,000 or 1,000,000 product SKUs.

  • Multi-Channel Self Reliance

    Leverage one centralized platform to drive end-to-end sales and operations control across an unlimited number of sales channels.

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Security & Administration

  • User Specific Applications Short Cuts

    Set up keyboard short-cuts that are specific to each user, so navigating RetailOps becomes even faster and more intuitive.

  • Granular Role and Function-Based User Manager

    Set up user permissions by role, with the option of drilling down to set permissions by individual functions. RetailOps gives you the power to control granular user access for administrative versatility and security.

  • Intelligent Terminal Security Manager

    Terminal security is native to RetailOps, allowing you to authenticate users not only by their log-ins, but also by their physical machines (laptop, desktop, mobile, etc.) used to log in. Eliminate security breaches caused by poor passwords or stolen credentials.

  • Station Preference Editor

    Set preferences across multiple physical machines you may be working on.

  • Intuitive, Easy-To-Learn Interface

    RetailOps features all of the functionality firepower you'd expect from an end-to-end operations management software, with none of the complex, hard-to-use user interfaces.

  • 24/7/365 US-Based Support

    With knowledgeable support staff on call 24/7/365, you can rest assured that your business interests and operational stability is our chief priority.

  • No IT Needed: Extremely Stable, Scalable Cloud-Based Infrastructure

    Advanced, proprietary architecture leveraging significant computing power in the cloud eliminates the need for running servers on-site, and leaves all the IT heavy-lifting to us.

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Integration & Data Accessibility

  • Shopping Carts: Vendor-Agnostic

    Take advantage of RetailOps no matter what shopping cart(s) you may be using.

  • Financials & G/L Software: Vendor-Agnostic

    Take advantage of RetailOps no matter what financial/accounting software you may be using.

  • Shipping Carriers: Vendor-Agnostic

    Take advantage of RetailOps no matter what shipping carriers you may be using.

  • Direct Magento Integration

    A robust, API-driven integration with Magento automates product catalog, order, customer, and tracking data sync, allowing for plug-and-play deployment.

  • Direct ASPDotNet Storefront Integration

    A robust, API-driven integration with ASPDotNet Storefront automates product catalog, order, customer, and tracking data sync, allowing for plug-and-play deployment.

  • Direct ChannelAdvisor Integration

    A robust, API-driven integration with ChannelAdvisor automates product catalog, order, customer, and tracking data sync, allowing for plug-and-play deployment.

  • Direct Ortery Systems Integration

    A direct integration with Ortery Systems adds product photography refinement and automation to the RetailOps toolset.

  • Fully-Documented API for Custom Development Accessibility

    Up-to-date, documented APIs allow for RetailOps clients to custom develop specific functionality on top of RetailOps for those who want to leverage internal development talent to address proprietary business challenges.

  • Data Liberation Policy

    Your data is yours. We strongly believe in data liberation and are against vendor lock-in. Data accessibility is paramount, and RetailOps empowers you to have easy access to your data, when you want it.

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